Noltga™ Gift Card

This Shipping Policy explains how orders from Noltga™ are processed and delivered.

Order Processing Time

Orders are typically processed within 1-3 business days after payment is confirmed.

Business days do not include weekends or public holidays.

Estimated Delivery Time

For orders shipped within the United States, the estimated delivery time is 7-14 business days after processing.

Delivery times may vary depending on the destination, carrier conditions, customs processing, holidays, weather, or other delays outside our control.

Shipping Fee

We currently offer free shipping.

Tracking Information

Once your order has shipped, tracking information will be sent to the email address used at checkout.

Please allow time for the tracking number to update after shipment.

International Shipping

We serve customers in the United States, United Kingdom, Canada, Australia, and New Zealand.

International delivery times may vary by destination and customs processing. Any customs duties, import taxes, VAT, brokerage fees, or similar charges required by the destination country are the responsibility of the customer, if applicable.

Shipping Delays

If your order is delayed, please contact us at support@noltga.com with your order number. We will help check the available tracking information and provide an update where possible.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order. If you notice an address error, contact us as soon as possible. We cannot guarantee changes after an order has entered fulfillment.

Payments are accepted via credit card, debit card, Apple Pay, Paypal or split into 4 payments with Afterpay.

Accepted cards are Visa, American Express, Mastercard, Diners Club, JCB, Venmo and Discover.

All transactions are secured. Website is provided with an SSL encryption system to protect personal and payment data.

This Refund Policy explains when refunds may be approved and how they are processed.

Refund Eligibility

A refund may be approved after we receive and inspect an eligible returned item.

To qualify, the returned item must meet the conditions listed in our Return Policy, including being unused, undamaged, and in its original packaging.

Refund Timing

After your return is received and inspected, we will notify you whether the refund is approved.

If approved, the refund will be processed within 3-10 business days after return inspection.

Your bank, card provider, PayPal, or payment provider may require additional time to post the refund to your account.

Original Shipping Fees

We currently offer free shipping. If any additional shipping service or charge applies to a future order, that charge may not be refundable unless required by law or caused by our error.

Defective, Damaged, or Incorrect Items

If your item arrives defective, damaged, or incorrect due to our error, please contact support@noltga.com with your order number and clear photos or videos.

If approved, we may provide a replacement or another suitable resolution. We do not offer a general product warranty.

Non-Approved Returns

Returns that are used, damaged by the customer, missing original packaging, sent outside the return window, or sent without return approval may not qualify for a refund.